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1. App-Level Settings:
Check your LoadViewer account preferences or notification profile settings to ensure alerts are turned on internally.

2. Browser-Level Settings:
• Click the lock, settings, or sliders icon in your browser's address bar.
• Find Notifications and change it from Block to Allow or Reset.
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Can other exporters see my shipment data in LoadViewer?

No, your shipment data is not visible to other exporters.

Each load plan in LoadViewer is private by default and accessible only to users explicitly granted access by the shipment owner. This ensures strong shipment data privacy, security, and confidentiality for all shipment plans.

There is no cross-customer visibility, and no other exporter can access your shipment data unless you choose to share it.

Access is controlled at the shipment level, not at a role or domain level. Even users within the same organization cannot view or modify a plan unless permission is granted by the owner, and access can be revoked at any time. This resource-based access control ensures that your logistics data remains fully protected.

This approach ensures that shipment data remains fully isolated across users and organizations. Whether you are working with multiple teams or external stakeholders, access is always controlled by the shipment owner, preventing unintended visibility or data sharing.

Your data remains isolated, private, and fully under your control.

To understand how LoadViewer minimizes sensitive data usage and strengthens security by design, see: How does LoadViewer ensure data security and confidentiality?

For details on how access and usage are controlled within organizations, see: What level of security is available to businesses?

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