Frequently Asked Questions
Find answers to commonly asked questions about our product/service.
What kind of support is available if I encounter a problem?
Get the support you need with LoadViewer's dedicated help center, email support, and priority support for premium and enterprise customers.
Can users other than business domain use LoadViewer?
LoadViewer differentiates between free and business users. Businesses get a Jump Start offer, while personal users can earn referral commissions.
What level of security is available to Businesses?
LoadViewer’s robust business security limits coin transfers and email changes, secures shipment plans, and provides visibility into team ledgers.
Do I need to signup to try a demonstration?
Experience LoadViewer's powerful calculations with a free demonstration. Business users get five free demos without needing to sign up.
Do I have to pay many monthly fees?
LoadViewer offers a nominal monthly fee of up to ₹200, with options for fee waivers and free access for active users.
What is unique about LoadViewer?
LoadViewer is unique due to its hybrid planning, 3D bin packing, manual adjustment capabilities, and real-time collaboration tools.
What is 3D bin packing?
3D bin packing is an algorithmic method to optimally arrange boxes in a container, maximizing space while respecting weight, dimension, & stacking constraints.
Can 3D bin packing help optimize container load plans?
LoadViewer uses a powerful 3D bin packing algorithm to optimize container loads, maximizing space while respecting all cargo and container constraints.
Most Searched Topics
Find quick answers in details to questions of most common interest:
- Confused about shipping options? Learn the key differences and cost implications of LCL vs FCL Shipping to choose the best method for your cargo.
- How to choose a best fit container to accommodate a complete order? Get detailed Container Specifications for standard and refrigerated containers from Container Corporation of India.
- Shipping mostly on FOB (Free On Board) terms? Understand the costs involved in Inland Haulage (Transport cost within country) from Major Indian Cities to the nearest sea port.
Start optimizing your shipment plans with LoadViewer today!
Get Started How it works